VISA Debit Card Features

• The customer can issue only one basic card.
• Recharge is done in cash in dollars, no other currency is accepted and no transfer from the customer’s account is accepted.
• Providing Visa services is exclusively for Bank of Khartoum customers and for cards issued by Bank of Khartoum only.
• A basic card will not be issued to those under the age of 18.
• Not all commercial sites accept payment via Visa from Sudan, given that Sudan was on the list of prohibited countries and Visa promised that they are diligent and eager to communicate with most of the prohibited sites. If the card is not accepted at any site, please submit a complaint through the call center.

Get a Visa Debit Card

• A Bank of Khartoum customer who has an account goes to one of the designated branches that provide Visa services
• In the event that the customer does not have a dollar account, a Visa dollar account opening form must be submitted in addition to a Visa card application form with a supply of cash dollars to top-up the account
• The card will be requested and created after depositing an amount on the account with a balance of at least $100
• Card Validity is 3 years, with an annual fee and the amount must be in the Visa account before the annual renewal date, or the Visa card will be cancelled.
• The card is issued and delivered to the branch within 5 working days