Round the clock mubasher service center

Bank of Khartoum is offering a distinguished banking services through it is customer service center to meet all your banking needs.

Procedural services:

  • ATM card request(Replacement-Supplementary)
  • ATM card activation/blocking/cancellation/re-activation.
  • Create and re-create of ATM card PIN.
  • Create and re-create telephone banking service PIN.
  • Subscription in Electronic Services (mBOK, iBOK & SMS)
  • Customer complaints & feedback recipient

Inquiry Services:

  • All individual accounts credit inquiry
  • Bank products and other Services Information.
  • General Inquiry related to BOK (Branches-ATM).

Interactive Voice Reply Services:

  • ATM card temporarily blocking.
  • ATM card PIN number Changing.
  • Phone ID number Changing.
  • Information about Bank of Khartoum products.
  • Listen to your account credit.
  • Listen to the last ten transactions made through ATMs.
  • Receipt of account statement via fax.

For further details, Call Mubasher: +249 156661000 or 1913

Click to learn more about our Free Services and Banking Hours

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