ATMs & CDMs

ATMs & CASH DEPOSIT MACHINES With the biggest ATM/CDM Network in Sudan, now you can access ATMs/CDMs services at more than 300+ locations across Sudan. With Cardless transactions even customers who do not have a BOK Card or any other card can still use CDMs to make deposits, purchase electricity and do mobile top-up transactions.

  • Financial Transactions (Card):
  • Cash withdraw
  • Cash Deposit
  • Fund Transfer
  • Bill Payment (SEDC, E-15, Mobile top-up)
  • Financial Transactions (Cardless):
  • Cash withdraw) Mobile Banking and Mobile Money)
  • Cash Deposit
  • Bill Payment (SEDC, E-15, Mobile top-up)
  • Non-Financial Transactions (Card):
  • Balance Inquiry
  • Mini-statement
  • Pin Change

Yours step by step instructions to use the service:

  • Insert your ATM card
  • Select the language
  • Enter your pin code
  • Select fund transfer
  • Select the account you want to transfer from (in case more than one account linked to the same ATM card)
  • Enter account reference number of the account you want to transfer to (17 digits)
  • Enter the amount
  • Confirm the information and amount of the account you want to transfer to (name, amount and reference number)
  • Press confirm to Collect the receipt
  • If you want to do another transaction/s select yes or no to collect your card

 Card: 

  • Insert your card.
  • Select the language.
  • Enter your PIN number.
  • Select deposit.
  • Select the account you want to deposit in (in case you have more than one account)
  • Confirm account details then press continue.
  • A door will open, insert the cash notes in the cash slot and press enter.
  • There is a limit for the number of notes which is 200 paper at a time
  • The total number of notes/amounts accepted will be displayed on the screen for confirmation.
  • some cash maybe rejected due to bad notes condition, the total amount of notes been accepted will be displayed on the screen.
  • To confirm press, continue, then you can take your receipt.
  • You can also select” refund” to take back the inserted note or press refill to insert more cash notes.

Cardless:

  • Press any button on the screen.
  • Select the language.
  • Select Deposit
  • Enter the account Number (17 digit)
  • Confirm account details & press continue.
  • A door will open, insert the cash notes in the cash slot and press enter.
  • There is a limit for the number of notes which is 200 paper at a time
  • The total number of notes/amounts accepted will be displayed on the screen for confirmation.
  • some cash maybe rejected due to bad notes condition, the total amount of notes been accepted will be displayed on the screen.
  • To confirm press, continue, then you can take your receipt.
  • You can also select” refund” to take back the inserted note or press refill to insert more cash notes.

Card:

 SEDC

  • Insert your card
  • Select the language
  • Enter your PIN number
  • Select “bill payment”
  • Then, select “SEDC”
  • Enter meter number )11 digit)
  • Enter cash amount
  • Press “Confirm” account details & the amount then press continue.
  • The token number will appear on the screen
  • Press continue to collect your receipt which will contain the token number as well.

MTN

  • Insert your card
  • Select the language
  • Enter your PIN number
  • Select “bill payment”
  • Then, select “telephone/mobile”
  • Select “MTN”
  • Select “postpaid” or “prepaid”
  • Enter phone number
  • Enter cash amount
  • Then, press “continue “to confirm and collect the receipt.

E-15

  • Insert your card
  • Select the language
  • Enter your PIN number
  • Select “bill payment”
  • Select “E-15”
  • Enter “invoice number”
  • To confirm Enter “invoice number” again
  • Enter your phone number
  • Confirm invoice details, amount and phone number then press continue
  • Then, press “pay” to confirm and collect the receipt.

Cardless:

 SEDC

  • Press any button on the screen.
  • Select the language.
  • Select Bill payment.
  • Select “SEDC”
  • Enter the Meter Number (11 digit).
  • Enter the amount
  • A door will open, insert the cash notes in the cash slot and press enter.
  • There is a limit for the number of notes which is 200 paper at a time
  • The total number of notes/amounts accepted will be displayed on the screen for confirmation.
  • some cash maybe rejected due to bad notes condition, the total amount of notes been accepted will be displayed on the screen.
  • The token number will appear on the screen
  • Press continue, to complete the transaction and take receipt.

MTN

  • Press any button on the screen
  • Select the language
  • Select “bill payment”
  • Then, select “telephone/mobile”
  • Select “MTN”
  • Select “postpaid” or “prepaid”
  • Enter phone number
  • Enter cash amount
  • A door will open, insert the cash notes in the cash slot and press enter.
  • There is a limit for the number of notes which is 200 paper at a time
  • The total number of notes/amounts accepted will be displayed on the screen for confirmation.
  • some cash maybe rejected due to bad notes condition, the total amount of notes been accepted will be displayed on the screen.
  • Press continue, to complete the transaction and take receipt.

E-15

  • Press any button on the screen
  • Select the language
  • Select “bill payment”
  • Select “E-15”
  • Enter “invoice number”
  • For confirmation Enter “invoice number” again
  • Enter your phone number
  • Confirm invoice details, the amount and phone number then press continue
  • A door will open, insert the cash notes in the cash slot and press enter.
  • There is a limit for the number of notes which is 200 paper at a time
  • The total number of notes/amounts accepted will be displayed on the screen for confirmation.
  • some cash maybe rejected due to bad notes condition, the total amount of notes been accepted will be displayed on the screen.
  • Press continue, to complete the transaction and take receipt.