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Search Wakeel – Agency Banking
Agency Banking is the provision of financial services to the customers by a third party (agent) on behalf of a Bank. Mostly services like deposits, withdrawals, payments.
Wakeel Banking
With the New Bank of Khartoum Wakeel Banking service we can do cash Deposits and cash Withdrawals by just visiting any Wakeel agent Anytime, Anywhere.
Nearest Wakeel Agent LocationFAQs
How to do a ‘Cash Deposit’ at a Wakeel:
- Visit nearest Wakeel and request for a cash deposit.
- Provide your 16-Digit BOK Account Number or your account QR and the money.
- Once deposited you will receive an SMS alert with the deposited amount and the new balance.
- You can visit any Bank of Khartoum Wakeel to pay bills using Cash located throughout Sudan.
Cash Deposit Limits
| Slab Start | Slab End | Fee |
| 50 | 500 | Free |
| 501 | 1,001 | Free |
| 1,001 | 2,001 | Free |
| 2,001 | 5,000 | Free |
| 5,001 | 10,000 | Free |
| 10,001 | 25,000 | Free |
| 25,001 | 50,000 | Free |
How to do a ‘Cash Withdrawal’ at a Wakeel:
- Login to your BOK Account ‘بنكك’.
- Select Cardless from the menu.
- Select “Direct”.
- Select “From Account”.
- Enter mobile number, Cash withdrawal amount, Beneficiary Name and confirm.
A system generated one- time password will be prompted on your mobile and sent on SMS.
Visit nearest Wakeel, request for a cash withdrawal and provide your password (OTP) or Transaction QR Code and collect your cash.
Cash Withdrawal Limits
| Slab Start | Slab End | Fee |
| 50 | 500 | Free |
| 501 | 1,001 | Free |
| 1,001 | 2,001 | Free |
| 2,001 | 5,000 | Free |
| 5,001 | 10,000 | Free |
| 10,001 | 25,000 | Free |
| 25,001 | 50,000 | Free |
How to do a ‘Bill Payment’ from Wakeel:
- Visit nearest Wakeel and request for a Bill payment
- Provide your (student ID, certificate ID, subscriber no, slept no, Hajj ID or Card ID) to agent and your valid mobile number.
- Provide cash.
- Once Bill paid you will receive a confirmation SMS on your provided mobile number.
Following companies bill payments are accepted at the BOK Wakeels:
- Canar
- Open University of Sudan (OUS)
- Custom
- Ministry of Higher Education(MOHE)
- Tbeebk
- BOK-Microfinance (IRADA)
- E-15
- Medical Supplies
- Bashaeer
- Sadagaat Charity Organization
