mBOK | بنكك – Mobile Money (Register with Mobile Number)

Mobile Money generally refers to payment services operated under financial regulation and performed from or via a mobile device for non-bank customers.

What is mBOK | بنكك   mobile money?

mBOK | بنكك mobile money is a new service introduced by Bank of Khartoum. This service allows customers to open Mobile Money Account using their valid mobile number.

No need to visit anywhere, just download the mBOK | بنكك android or iOS app and get started.

A mobile money account works just like a normal bank account. You can deposit or withdraw, transfer and receive funds, purchase electricity, top-up your mobile, and a lot of more wonderful services.

To deposit or withdraw from your mBOK | بنكك  you can visit any BOK Wakeel shop (3,000+) or BOK ATM (230+) across Sudan

Download the mBOK | بنكك App an click on “New User” option on the login screen.

To Register using Valid Mobile Number: Go to “New User” option on the app and select Mobile Number option. Enter your valid mobile number (e.g 249XXXXXXXXX) and submit. You will receive SMS instantly with your Temporary PIN to login the app. Use this Temporary PIN to login and create your own desired Mobile Account PIN.

To download latest version of mBOK | بنكك  visit Android Store (V-4.17 Released on 23-Feb-2017)

OR Apple Store  (IOS 1.9 Released on 9-Feb-2017)

google play app store

Read Mobile Money Terms and ConditionsIMPORTANT Security Tips For Using mBOK

Features of mBOK | بنكك mobile money Account

  • Save money in your account.
  • Deposit or withdraw.
  • Send & receive money instantly:
     
     1.From your mobile account to mobile account
     2.From your mobile account to BOK bank account
     3.Or send money to anyone (even if they do not  have a mobile or BOK bank account) They can  collect cash via Wakeel or BOK ATMs.
  • Purchase Electricity (SEDC)
  • Top-up your Mobile Phones (Zain, MTN, Sudani - Pre or Postpaid),
  • Pay for E-15 other listed companies
  • Stay informed, receive instant SMS alert for every transaction.
  • Check account balance with transactions history.
  • Manage your account security with user defined security PIN.

Balance Inquiry of the account

 This feature helps you to Inquire about your balance

  • Click “Accounts” Button
  • Click on “Get Balance”
  • A pop-up message will appear with your current balance
  • Also you will receive an SMS with your current balance

 

How to get the last Transactions of the account?

This feature helps you to get the information of last 5 transactions done in the account.

  • To get the last Transaction:
  • Click” last Transaction “shown on the screen of the “Accounts” page

 

How to do payments for MTN, SUDANI, ZAIN and SEDC (electricity)?

This feature helps in electronically paying of MTN, SUDANI, ZAIN, SEDC and E-15 bills.

  • Click “Bill Payment” button
  • Select Biller (Mobile Prepaid, Mobile Postpaid, Electricity Services,E-15)
  • Select service Name
  • Click “Proceed”
  • Select service ID
  • Enter mobile number or Meter Number or invoice number
  • Enter amount
  • Click “Submit”

Note:

Once transaction done you will get a confirmation sms on your mobile number

How to transfer from my mobile Account to other mobile Account “Transfers”?

This features helps in transfer of amount from one mobile account to another mobile account.

  • Click “Transfer” button
  • Enter the mobile number to transfer to
  • Enter the amount to transfer
  • Click “Transfer” button

Note:

Once transaction done you will get a confirmation sms on your mobile number

How to do Cash Withdrawal from mBOK | بنكك  mobile money account?

You can do instant cash withdrawal from mBOK | بنكك  mobile money account in two ways:

  • Via BOK Wakeel Agent (more than 3,000 shops) or
  • Via BOK ATMs (more than 230 ATMs)

You can visit anytime and withdraw instantly from mobile account.

Steps for Cash Withdrawal:

  • Login to your mBOK | بنكك mobile money account
  • Go to “Funds Transfer” menu
  • Select “Cash Withdrawal”
  • Enter the amount you wish to withdraw
  • You will receive SMS with Transaction ID (XXXXXXXXXXXX) and Confirmation Number (XXXXXXXX)

 

Using Wakeel

  • Visit nearest Wakeel agent
  • Request Wakeel for a cash withdrawal and provide Transaction ID (XXXXXXXXXXXX) and Confirmation Number (XXXXXXXX)
  • Once successful the Give the cash amount you want to deposit to Wakeel agent.

Once deposited successfully, you will receive confirmation SMS

 

Cash Withdrawal via BOK ATMs

  • Visit nearest BOK ATM.
  • Press any button on the ATM screen.
  • Select “Mobile Money Account” option.
  • Select “Cash Withdrawal” option.
  • Enter the Transaction ID (XXXXXXXXXXXX) and Confirmation Number (XXXXXXXX) you received on SMS
  • Enter the cash amount in the cash slot.
  • Once successful, collect the cash.
  • You will receive a transaction confirmation receipt and SMS.

How to do Cash Deposit in mBOK | بنكك mobile money account?

You can make an instant cash deposit in your mBOK | بنكك mobile money account in two ways:

  • Via BOK Wakeel Agent (more than 3,000 shops) or
  • Via BOK Cash Deposit Machine (more than 140 CDMs)

You can visit anytime and deposit money instantly in your account.

Cash Deposit via Wakeel

  • Visit nearest Wakeel agent
  • Provide Wakeel agent your registered mobile money account # 249XXXXXXXXX
  • Give the cash amount you want to deposit to Wakeel agent.
  • Once deposited successfully, you will receive confirmation SMS.

Cash Deposit via BOK Cash Deposit Machines (CDM)

  • Visit nearest BOK CDM.
  • Press any button on the CDM screen.
  • Select “Mobile Money Account” option.
  • Select “Cash Deposit” option.
  • Enter your registered mobile money account # 249XXXXXXXXX
  • Enter the cash amount in the cash slot.
  • Once deposited successfully, you will receive a transaction confirmation receipt and SMS.

Mobile Money Account Transaction Limits & Fees

ACCOUNT LEVEL: STANDARDSend (Amt in SDG)Receive (Amt in SDG)
Min Trx Amt11
Max Amt Per Trx5,0005,000
Max WITHDRAWAL Per Day5,0005,000
Max WITHDRAWAL Per Week35,00035,000
Max WITHDRAWAL Per Month150,000150,000
# of Trx Per DayUnlimitedUnlimited
# of Trx Per WeekUnlimitedUnlimited
# of Trx Per MonthUnlimitedUnlimited

Cash Deposit

Slab StartSlab EndFee
50500Free
5011,001
1,0012,001
2,0015,000
5,00110,000
10,00125,000
25,00150,000

Cash Withdrawal

Slab StartSlab EndFee
5050015
5011,00130
1,0012,00160
2,0015,000150
5,00110,000300
10,00125,000750
25,00150,0001,500