بنكك – Mobile Money (Register with Mobile Number)

Mobile Money generally refers to payment services operated under financial regulation and performed from or via a mobile device for non-bank customers

Bank of Khartoum’s بنكك (BANKAK) is a smart app (previously known as mBOK) designed for its customers to access their bank accounts or mobile accounts with ease and safety.

What is  بنكك   mobile money?

  بنكك mobile money is a new service introduced by Bank of Khartoum. This service allows customers to open Mobile Money Account using their valid mobile number.

No need to visit anywhere, just download the  بنكك android or iOS app and get started.

A mobile money account works just like a normal bank account. You can deposit or withdraw, transfer and receive funds, purchase electricity, top-up your mobile, and a lot of more wonderful services.

To deposit or withdraw from your  بنكك  you can visit any BOK Wakeel shop (4,000+) or BOK ATM (270+) across Sudan

Download the  بنكك App an click on “New User” option on the login screen.

To Register using Valid Mobile Number: Go to “New User” option on the app and select Mobile Number option. Enter your valid mobile number (e.g 249XXXXXXXXX) and submit. You will receive SMS instantly with your Temporary PIN to login the app. Use this Temporary PIN to login and create your own desired Mobile Account PIN.

To download latest version of  بنكك  visit Android Store (V-4.21 Released on 30-Oct-2017)

OR Apple Store  (IOS 2.4 Released on 30-Oct-2017)

google play app store

Read Mobile Money Terms and ConditionsIMPORTANT Security Tips For Using mBOK

Features of  بنكك mobile money Account

  • Save money in your account.
  • Deposit or withdraw.
  • Send & receive money instantly:
  • 1.From your mobile account to mobile account
    2.From your mobile account to BOK bank account
    3.Or send money to anyone (even if they do not  have a mobile or BOK bank account) They can  collect cash via Wakeel or BOK ATMs.
  • Purchase Electricity (SEDC)
  • Top-up your Mobile Phones ( MTN, Sudani - Pre or Postpaid)
  • payment of Ministry of higher education fee
  • Pay for E-15 other listed companies
  • Stay informed, receive instant SMS alert for every transaction.
  • Check account balance with transactions history.
  • Manage your account security with user defined security PIN.
  • Now Sudani customers can register and use  بنكك through USSD just by dialling *1913#

Balance Inquiry of the account

 This feature helps you to Inquire about your balance

  • Click “Accounts” Button
  • Click on “Get Balance”
  • A pop-up message will appear with your current balance
  • Also you will receive an SMS with your current balance

 

How to get the last Transactions of the account?

This feature helps you to get the information of last 5 transactions done in the account.

  • To get the last Transaction:
  • Click” last Transaction “shown on the screen of the “Accounts” page

 

Types of payments available on بنكك -Mobile money:

Electricity a)       SEDC
Telecom b)       MTN

c)        SUDANI

 

Government d)       E-15

e)       Ministry of higher education

 

How to do payments for MTN, SUDANI, E-15 bills, SEDC (electricity)and ministry of higher education ?

This feature helps in electronically paying of MTN, SUDANI, SEDC and E-15 bills and ministry of higher education.

  • Click “Bill Payment” button
  • Select Biller (Mobile Prepaid, Mobile Postpaid, Electricity Services,E-15 and ministry of higher education)
  • Select service Name
  • Click “Proceed”
  • Select service ID
  • Enter mobile number or Meter Number or invoice number or student ID
  • Enter amount
  • Click “Submit”

Note:

Once transaction done you will get a confirmation SMS on your mobile number

How to transfer from my mobile Account to other mobile Account “Transfers”?

This features helps in transfer of amount from one mobile account to another mobile account.

  • Click “Transfer” button
  • Enter the mobile number to transfer to
  • Enter the amount to transfer
  • Click “Transfer” button

Note:

Once transaction done you will get a confirmation SMS on your mobile number

How to do Cash Withdrawal from  بنكك  mobile money account?

You can do instant cash withdrawal from  بنكك  mobile money account in two ways:

  • Via BOK Wakeel Agent (more than 4,000 shops) or
  • Via BOK ATMs (more than 270 ATMs)

You can visit anytime and withdraw instantly from mobile account.

Steps for Cash Withdrawal:

  • Login to your  بنكك mobile money account
  • Go to “Funds Transfer” menu
  • Select “Cash Withdrawal”
  • Enter the amount you wish to withdraw
  • You will receive SMS with Transaction ID (XXXXXXXXXXXX) and Confirmation Number (XXXXXXXX)

 

Using Wakeel

  • Visit nearest Wakeel agent
  • Request Wakeel for a cash withdrawal and provide Transaction ID (XXXXXXXXXXXX) and Confirmation Number (XXXXXXXX)
  • Once successful the Give the cash amount you want to deposit to Wakeel agent.

Once deposited successfully, you will receive confirmation SMS

 

Cash Withdrawal via BOK ATMs

  • Visit nearest BOK ATM.
  • Press any button on the ATM screen.
  • Select “Mobile Money Account” option.
  • Select “Cash Withdrawal” option.
  • Enter the Transaction ID (XXXXXXXXXXXX) and Confirmation Number (XXXXXXXX) you received on SMS
  • Enter the cash amount in the cash slot.
  • Once successful, collect the cash.
  • You will receive a transaction confirmation receipt and SMS.

How to do Cash Deposit in  بنكك mobile money account?

You can make an instant cash deposit in your  بنكك mobile money account in two ways:

  • Via BOK Wakeel Agent (more than 4,000 shops) or
  • Via BOK Cash Deposit Machine (more than 148 CDMs)

You can visit anytime and deposit money instantly in your account.

Cash Deposit via Wakeel

  • Visit nearest Wakeel agent
  • Provide Wakeel agent your registered mobile money account # 249XXXXXXXXX
  • Give the cash amount you want to deposit to Wakeel agent.
  • Once deposited successfully, you will receive confirmation SMS.

Cash Deposit via BOK Cash Deposit Machines (CDM)

  • Visit nearest BOK CDM.
  • Press any button on the CDM screen.
  • Select “Mobile Money Account” option.
  • Select “Cash Deposit” option.
  • Enter your registered mobile money account # 249XXXXXXXXX
  • Enter the cash amount in the cash slot.
  • Once deposited successfully, you will receive a transaction confirmation receipt and SMS.

Mobile Money Account Transaction Limits & Fees

ACCOUNT LEVEL: STANDARD Send (Amt in SDG) Receive (Amt in SDG)
Min Trx Amt 1 1
Max Amt Per Trx 5,000 5,000
Max WITHDRAWAL Per Day 5,000 5,000
Max WITHDRAWAL Per Week 35,000 35,000
Max WITHDRAWAL Per Month 150,000 150,000
# of Trx Per Day Unlimited Unlimited
# of Trx Per Week Unlimited Unlimited
# of Trx Per Month Unlimited Unlimited

Cash Deposit

Slab Start Slab End Fee
50 500 Free
501 1,001
1,001 2,001
2,001 5,000
5,001 10,000
10,001 25,000
25,001 50,000

Cash Withdrawal

Slab Start Slab End Fee
50 500 Free
501 1,001 Free
1,001 2,001 Free
2,001 5,000 Free
5,001 10,000 Free
10,001 25,000 Free
25,001 50,000 Free

How to change Setting?

It helps to change mobile pin

  • Click “Setting” button
  • Enter current pin
  • Enter new pin
  • Re-Enter new pin
  • Click on “change” button

 

  • Also you can change the language:

mobile money available in both Arabic and English language