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Search بنكك – Mobile Money (Register with Mobile Number)
Mobile Money generally refers to payment services operated under financial regulation and performed from or via a mobile device for non-bank customers
Bank of Khartoum’s بنكك (BANKAK) is a smart app (previously known as mBOK) designed for its customers to access their bank accounts or mobile accounts with ease and safety.
What is بنكك mobile money?
بنكك mobile money is a new service introduced by Bank of Khartoum. This service allows customers to open Mobile Money Account using their valid mobile number.
No need to visit anywhere, just download the بنكك android or iOS app and get started.
A mobile money account works just like a normal bank account. You can deposit or withdraw, transfer and receive funds, purchase electricity, top-up your mobile, and a lot of more wonderful services.
To deposit or withdraw from your بنكك you can visit any BOK Wakeel shop (4,000+) or BOK ATM (290+) across Sudan
Download the بنكك App an click on “New User” option on the login screen.
To Register using Valid Mobile Number: Go to “New User” option on the app and select Mobile Number option. Enter your valid mobile number (e.g 249XXXXXXXXX) and submit. You will receive SMS instantly with your Temporary PIN to login the app. Use this Temporary PIN to login and create your own desired Mobile Account PIN.
To download latest version of بنكك visit Android Store (V-4.23 Released on 21-Mar-2018)
OR Apple Store (IOS V:2.6 Released on 17-Mar-2018)
Read Mobile Money Terms and ConditionsIMPORTANT Security Tips For Using mBOK
Features of بنكك mobile money Account
- Save money in your account.
- Deposit or withdraw.
- Send & receive money instantly:
- 1.From your mobile account to mobile account
2.From your mobile account to BOK bank account
3.Or send money to anyone (even if they do not have a mobile or BOK bank account) They can collect cash via Wakeel or BOK ATMs. - Purchase Electricity (SEDC)
- Top-up your Mobile Phones ( MTN, Sudani - Pre or Postpaid)
- payment of Ministry of higher education fee
- Pay for E-15 other listed companies
- Stay informed, receive instant SMS alert for every transaction.
- Check account balance with transactions history.
- Manage your account security with user defined security PIN.
- Now Sudani customers can register and use بنكك through USSD just by dialling *1913#
Balance Inquiry of the account
This feature helps you to Inquire about your balance
- Click “Accounts” Button
- A table will be shown with your available current balance
Also, you will receive an SMS with your current balance
How to get the last Transactions of the account?
This feature helps you to get the information of last 5 transactions done in the account.
- To get the last Transaction:
- Click” last Transaction “shown on the screen of the “Accounts” page
Types of payments available on بنكك -Mobile money:
| Electricity |
 Sudan Electricity Distribution Company |
|
| Telecoms |
 Sudani |
 MTN Sudan |
| Government |
 E-15 Sada |
 Ministry of Higher Education(MOHE) |
How to do payments for MTN, SUDANI, E-15 bills, SEDC (electricity)and ministry of higher education ?
This feature helps you to pay for MTN Prepaid, MTN Postpaid, Sudani Prepaid, Sudani Postpaid SEDC bills, E-15, MOHE and more.
There are 2 methods of payment:
Pay Directly
Pay directly is a onetime payment method which doesn’t saves any information of the payment for future use.
- Click on “Bill Payments” button
- Click on “Pay Directly” button
- “Select Service Name” from the list
- Click “OK” button
- Click proceed” button
- Select “Pay ID” from drop box.
- Enter mobile number, Meter number,customer ID,Student ID or Certificate number
- Enter amount
- Click “Pay” button
Add Biller
This feature can help you add and save your payment company information for future regular payments. This way you do not have to remember or enter your mobile, meter or account number every time you want to pay.
- Click on “Bill Payments” button
- Click “Add biller” button
- “Select Service Name” from the list
- Select “Pay ID” from drop box.
- Enter mobile number, Meter number,customer ID,Student ID or Certificate number
- Type a nickname
- Click “Add” button
- You will find the beneficiary name ready
- Press the small circle beside the name
- Enter the amount
- Click the “Pay” button
Note:
Once transaction done you will get a confirmation SMS on your mobile number
How to transfer from my mobile Account to other mobile Account “Fund Transfer”?
This features helps in transfer of amount from one mobile account to another mobile account.
- Click “Fund Transfer” button
- Select "Transfer To Other"
- Enter the mobile number to transfer to
- Enter the amount to transfer
- Click “Transfer” button
Note:
Once transaction done you will get a confirmation SMS on your mobile number
How to transfer from my mobile Account to any BOK Account “Fund Transfer”?
This feature helps in transfer of amount from mobile account to to any BOK Account.
- Click “Fund Transfer” button
- Select “Bank Transfer”
- Select Bank Name
- Enter the BOK Account No.(16Digit) to transfer to
- Enter the amount to transfer
- Click “Transfer” button
Note:
Once transaction done you will get a confirmation SMS on your mobile number
How to do Cash Withdrawal from بنكك mobile money account?
You can do instant cash withdrawal from بنكك mobile money account in two ways:
- Via BOK Wakeel Agent (more than 4,000 shops) or
- Via BOK ATMs (more than 290 ATMs)
You can visit anytime and withdraw instantly from mobile account.
Steps for Cash Withdrawal:
- Login to your بنكك mobile money account
- Go to “Funds Transfer” menu
- Select “Cash Withdrawal”
- Enter the amount you wish to withdraw
- You will receive SMS with Transaction ID (XXXXXXXXXXXX) and Confirmation Number (XXXXXXXX)
Using Wakeel
- Visit nearest Wakeel agent
- Request Wakeel for a cash withdrawal and provide Transaction ID (XXXXXXXXXXXX) and Confirmation Number (XXXXXXXX)
- Once successful the Give the cash amount you want to deposit to Wakeel agent.
Once transaction successfully completed, you will receive confirmation SMS
Cash Withdrawal via BOK ATMs
- Visit nearest BOK ATM.
- Press any button on the ATM screen.
- Select “Mobile Money Account” option.
- Select “Cash Withdrawal” option.
- Enter the Transaction ID (XXXXXXXXXXXX) and Confirmation Number (XXXXXXXX) you received on SMS
- Enter the cash amount in the cash slot.
- Once successful, collect the cash.
- You will receive a transaction confirmation receipt and SMS.
How to do Cash Deposit in بنكك mobile money account?
You can make an instant cash deposit in your بنكك mobile money account in two ways:
- Via BOK Wakeel Agent (more than 4,000 shops) or
- Via BOK Cash Deposit Machine (more than 150 CDMs)
You can visit anytime and deposit money instantly in your account.
Cash Deposit via Wakeel
- Visit nearest Wakeel agent
- Provide Wakeel agent your registered mobile money account # 249XXXXXXXXX
- Give the cash amount you want to deposit to Wakeel agent.
- Once deposited successfully, you will receive confirmation SMS.
Cash Deposit via BOK Cash Deposit Machines (CDM)
- Visit nearest BOK CDM.
- Press any button on the CDM screen.
- Select “Mobile Money Account” option.
- Select “Cash Deposit” option.
- Enter your registered mobile money account # 249XXXXXXXXX
- Enter the cash amount in the cash slot.
- Once deposited successfully, you will receive a transaction confirmation receipt and SMS.
Mobile Money Account Transaction Limits & Fees
| ACCOUNT LEVEL: STANDARD | Send (Amt in SDG) | Receive (Amt in SDG) |
| Min Trx Amt | 1 | 1 |
| Max Amt Per Trx | 5,000 | 5,000 |
| Max WITHDRAWAL Per Day | 5,000 | 5,000 |
| Max WITHDRAWAL Per Week | 35,000 | 35,000 |
| Max WITHDRAWAL Per Month | 150,000 | 150,000 |
| # of Trx Per Day | Unlimited | Unlimited |
| # of Trx Per Week | Unlimited | Unlimited |
| # of Trx Per Month | Unlimited | Unlimited |
Cash Deposit
| Slab Start | Slab End | Fee |
| 10 | 500 | Free |
| 501 | 1,001 | |
| 1,001 | 2,001 | |
| 2,001 | 5,000 | |
| 5,001 | 10,000 | |
| 10,001 | 25,000 | |
| 25,001 | 50,000 |
Cash Withdrawal
| Slab Start | Slab End | Fee |
| 50 | 500 | Free |
| 501 | 1,001 | Free |
| 1,001 | 2,001 | Free |
| 2,001 | 5,000 | Free |
| 5,001 | 10,000 | Free |
| 10,001 | 25,000 | Free |
| 25,001 | 50,000 | Free |
How to change Setting?
It helps to change mobile pin
- Click “Setting” button
- Enter current pin
- Enter new pin
- Re-Enter new pin
- Click on “change” button
- Also you can change the language:
mobile money available in both Arabic and English language
