Digital Account

Opening Facility

Digital Onboarding    

Digital Online Onboarding

Digital Onboarding enables new customers to open a Bank of Khartoum account online without the need to visit a branch. You can swiftly and safely activate your account, verify your identity, and submit your personal information through an easy and guided process. The goal of our online digital onboarding service is to increase banking's accessibility, convenience, and security from any location at any time. 

Ready to Get Started?

To get started with our online onboarding process, click the link now: 

Benefits of Online Onboarding

  • 100% Online: No branch visits required.
  • Fast & Convenient: Complete the process in just a few minutes.
  • Secure: Bank-level encryption and verification for your protection.
  • Accessible: Available from anywhere in Sudan. 

How to Open an Account Online

  • Click the above link to access the onboarding portal.
  • Fill in your personal and contact details.
  • Upload the required documents.
  • Verify your identity through our secure video or ID process.
  • Fill in the account opening required details.
  • Submit your signature Instantly receive your account number.
Requirements

To open a digital account, you’ll need:

  • A valid Sudanese National ID or Passport (Both valid and expired passport are accepted).
  • A mobile number and email address.

Do’s

  • Throughout the process, make sure your internet connection is steady.
  • Use a valid mobile number and email for communication.
  • Follow the instructions for face or ID verification.
  • Use a white paper and sign three times (similar signature).
Don’ts
  • Don’t use fake or altered documents – they will be rejected.
  • Avoid using someone else’s identity – it's against the law.
  • Don’t close the browser or refresh the page during submission.
  • Don’t submit multiple applications with the same ID.

How to Contact Us

Call Mubasher

+249187040600

Locate Us

Find Us

Website

Feedback

Subscribe to our mailing list to get the updates to your email inbox

How was your website experience?

happy neutral love sad

Download Our Bankak Mobile Application