mBOK RELOADED – Mobile Banking (For BOK Account Holders)

Now with the new mBOK Banking is easy!

Any BOK Account Holder can now enjoy complete banking services by just downloading the mBOK new APP.

Download the mBOK App an click on “New User” option on the login screen.

To Register using Bank A/C – CIF: Call 1913 and for verification and activating your mBOK. You will receive an SMS instantly with your temporary Password to login the app.
Once login please change the temporary password, set your own password and enjoy mBOK!

Direct link of download click here (V-4.16 Updated on 10-Jan 2017)

OR visit Android or Apple Store

google play Google Play app store App Store

mBOK Features:

  • Instant and Real-time access to your account from anywhere
  • Purchase Electricity and Top-up your Mobile Number (Own or Others)
  • Get up to SDG 50,000 Daily Funds Transfer Limits
  • Transfer Funds between your own accounts and others (within BOK)
  • Do Card-less Withdrawal yourself from BOK ATM or Send money to anyone, who can collect cash from BOK ATM or BOK Wakeel location
  • Save Funds Transfer Beneficiaries for frequent transfers between Own and other BOK accounts
  • Make Custom Payments
  • Top-up your Bashaer Fuel Card
  • Manage your ATM cards
  • mBOK app available in both Arabic and English language

payments for MTN, Custom Duty and SEDC (electricity)

This feature helps you to pay for MTN, SEDC bills, Bashaer, and Custom Duty using mBOK.

There are 2 methods of payment:

Pay Directly

Pay directly is a onetime payment method which doesn’t saves any information of the payment for future use.

  • Click on “Payments” button
  • Click on “Pay Directly” button
  • From the “Select Biller” menu from Services list
  • Click “OK” button
  • Select sub biller
  • Click “Proceed” button
  • Select Account from which you want to do payment
  • Enter mobile number, meter number or Certificate number
  • Enter amount
  • Click Submit button

Add Biller

This feature can help you add and save your payment company information for future regular payments. This way you do not have to remember or enter your mobile, meter or account number every time you want to pay.

  • Click on “Payments” button
  • Click “Add biller” button
  • Select Biller
  • Select Sub Biller
  • Enter mobile number, meter number or Certificate number
  • Click “Check” button
  • Type a nickname
  • Click “Add” button
  • From the list on the “Payment” page click on the pay button “” of the name you want to do payment
  • Select an account from the list of “Account”
  • Enter the amount
  • Click the “Pay” button

You can now easily within seconds transfer between your own linked BOK accounts or transferring amount from your own account to another Bank of Khartoum account electronically using mBOK or do (Card less Cash Withdrawal) transfer All you need to do is generate a OTP (One-Time Password) from mBOK and then use it at BOK ATM or at Wakeel.

Transfer between my own two accounts

  • Click “Transfer” button
  • Click “Own” button
  • Click transfer button “” of the account you want to transfer from
  • Select To Account from the list
  • Enter the amount to transfer
  • Click “Transfer” button

 

 Transfer from my account to any other Bank of Khartoum account

There are 2 methods:

Add Beneficiary

  • Click “Transfer” button
  • Click “Other” button
  • Click “Beneficiary” button
  • Type in account number
  • Click “check” Button
  • Enter a nickname
  • Click “add” button
  • Click on “Other”
  • Click on transfer button “” of the account from the beneficiary list
  • Select Account from which transfer is to be done
  • Enter Amount
  • Click “Transfer” button

Pay Directly

Pay directly is a onetime transfer method which doesn’t saves any information related to the transfer made for future use.

  • Click “Transfer” button
  • Click “Other” button
  • Click “Pay Directly” button
  • Enter Account Number
  • Click “Check” button
  • Select an Account from which transfer is to be done
  • Enter mobile number
  • Enter amount
  • Click “Transfer” button

Now BOK introduces a new service Cardless Cash Withdrawals.

 

You can use this feature from your mBOK (mobile banking) and withdraw the money yourself or use this service to send money to anyone who can visit BOK ATM or BOK Wakeel shops to receive cash.

 

All you need to do is generate a One Time Password (OTP) from your mBOK and get an OTP (a secret code) which can be used at any of 250+ BOK ATMs to collect cash without using an ATM Card.

 

In addition you can use this OTP at any of BOK Wakeel agent 2,000+ as well.

 

You can withdraw or send up to max of SDG 1,000 per transaction for BOK ATM absolutely free.

 

For BOK Wakeel, you can send up to max SDG 50,000 per transaction (plus withdrawal fee)

 

mBOK app steps  :-

  1. Open mBOK and use your Bank of Khartoum account CIF ( xxxxxxx )
  2. Click “Transfer” Button
  3. Click “Cardless” button
  4. Click “Pay directly” button
  5. Select Account from which transfer is to be done
  6. Enter mobile number to get OTP as SMS in that mobile number
  7. Enter name of beneficiary
  8. Enter amount
  9. Click “Transfer” button
  10. OTP will be received as pop – up message and SMS at mobile number enter .
  11. Enter OTP in the ATM or give OTP to Wakeel agent and withdraw the amount

ATM card less withdrawal steps :-

  1. Press  any of the screen button.
  2. Select the language.
  3. Select card less withdrawal OTP
  4. Enter mobile number ( As provided on mBOK-BOK mobile banking )

Example :  249xxxxxxxxx

  1. Enter OTP ( One Time Password )

(Enter complete 6-digit one time password e.g. 123456 )

  1. Confirm Mobile number , OTP and amount then press OK .
  2. Then collect your cash.
  3. Then collect your receipt.

It helps to request for the verified account certificate, account balance certificate

Request for Account Certificate

  • Click “More” button
  • Click “Requests” button
  • Click “Account Certificate Request”
  • Select account
  • Enter mobile number
  • Click “Submit” button

Request Balance Certificate

  • Click “More” button
  • Click “Request” button
  • Click “Balance Certificate Request”
  • Select account
  • Enter mobile number
  • Click “Submit” button

This Features show the transfer transactions done using mBOK application and Show the amount of Daily limit of the transaction

To check history of transactions done using mBOK “Trx.History”

  • Click “More” button
  • Click “Trx.History” button
  • Select service type to check transaction of specific service
  • Click “Ok” button

 Transaction limits of mBOK “Trx Limits”

Service NameDailyLimit Per Transaction
Transfers50,00050,000
PaymentsNo limitNo limit

 

  • Click “More” button
  • Click “Setting” button
  • Click “Trx limits” button

This app has an option of English and Arabic language and you can change the current password of the mBOK app login also you can turn on or off notifications of SMS and E-mail for the transactions made.

“Change Password”

  • Click “More” button
  • Click “Setting” button
  • Click “Change Password” button
  • Enter current password
  • Enter new password
  • Reenter new password
  • Click “Change” button

 

“Change language”

  • Click “More” button
  • Click “Setting” button
  • Click “Change Language” button
  • Select the language from the list
  • Click “Ok” button

 

Notification

  • Click “More” button
  • Click “Setting” button
  • Click on the “Notification” button
  • Turn on/off sms notification
  • Turn on/off email notification