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Western Union 


Bank of Khartoum provides Western Union money transfer services at selected branches across Sudan. Customers may visit any of the following locations to send or receive funds quickly and securely.

Western Union maintains a global network of nearly 550,000 agent locations, spanning over 200 countries and territories, ensuring broad and reliable access to its services worldwide.

Services Offered

Send Money 

Transfer funds abroad quickly and securely through the Western Union global network. 

Receive Money

Collect inbound transfers from abroad easily at the designated Bank of Khartoum branches offering Western Union service.

Withdrawal Options

Transfers can be withdrawn in foreign or local currencies. 

How to Initiate a Transfer

  • In the transferring case:

    • Visit the nearest branch offering the service.
    • Present your ID card or passport.
    • Choose the destination country and the transfer amount.
    • Receive the transfer number (MTCN) to share with the recipient.

    • In Receiving case:

      • Visit the nearest branch offering the service.
      • Provide the transfer number (MTCN) and a valid ID or passport.
      • Confirm the sender’s details and the transfer amount.
      • Collect your money instantly.

    Contact Point

    For assistance, please call our Customer Service Center at +249187040600, or email us at info@bok.sd. Our staff will be glad to guide you through the process.

    Participating Branches

    Western Union services are currently available at the following Bank of Khartoum branches:

    • Port Sudan
    • Atbara
    • Shendi
    • Marawi
    • Gadarif
    • Dabah
    • Burgaig
    • Dongola
    • Abri
    • Abu Hammed
    • Wadi Halfa
    • El Goled
    • Kosti
    • Kassala
    • El Obeid
    • Sinnar

    How to Contact Us

    Call Mubasher

    +249187040600

    Locate Us

    Find Us

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