Round the Clock Customer Care Service Center

Round the clock mubasher service center

Bank of Khartoum is offering a distinguished 24 hrs banking services through it is customer service center to meet all your banking needs.

Procedural services:

  • ATM card request
  • Account statement request
  • Credit Certificate request
  • Certified check request
  • Customer details changing
  • Checkbook request
  • Pay on demand order
  • Internal fund transfer
  • Certificate of reference.
  • Customer complaints & feedback recipient
  • ATM card activation/blocking/cancellation.
  • ATM card re-activation.
  • Create and re-create of ATM card PIN.
  • Create and re-create telephone banking service PIN.

Inquiry Services:

  • All accounts credit inquiry
  • Bank products Information.
  • Account statement inquiry.
  • Fund transfer inquiry.

Interactive Voice Reply Services:

  • ATM card temporarily blocking.
  • ATM card PIN number Changing.
  • Phone ID number Changing.
  • Information about Bank of Khartoum products.
  • Listen to your account credit.
  • Listen to the last ten transactions made through ATMs.
  • Receipt of account statement via fax.

For further details, Call Mubasher: +249 156661000 or 1913

Click to learn more about our Free Services and Banking Hours