Wakeel – Agency Banking

Agency Banking is the provision of financial services to the customers by a third party (agent) on behalf of a Bank. Mostly services like deposits, withdrawals, payments.

Wakeel Banking
With the New Bank of Khartoum Wakeel Banking service we can do cash Deposits and cash Withdrawals by just visiting any Wakeel agent Anytime, Anywhere.

How to do a ‘Cash Withdrawal’ form Wakeel:

  • Login to your BOK mobile Banking ‘mBOK’.
  • Select Fund Transfer from the menu.
  • Select “Cash Withdrawals”.
  • Select “From Account”.
  • Enter mobile number, Cash withdrawal amount, and confirm.
  • A system generated one- time password will be prompted on your mobile and sent on SMS.
  • Visit nearest Wakeel, request for a cash withdrawal and provide your password (OTP) and collect your cash.

How to do a ‘Cash Deposit’ from Wakeel:  

  • Visit nearest Wakeel and request for a cash deposit.
  • Provide your 16-Digit BOK Account Number and the money.
  • Once deposited you will receive an SMS alert with the deposited amount and the new balance.

Cash Deposit Limits

Slab StartSlab EndFee

50

500

Free

501

1,001

Free

1,001

2,001

Free

2,001

5,000

Free

5,001

10,000

Free

10,001

25,000

Free

25,001

50,000

Free

Cash Withdrawal limits

Slab Start

Slab End

Fee

50

500

15

501

1,001

30

1,001

2,001

60

2,001

5,000

150

5,001

10,000

300

10,001

25,000

750

25,001

50,000

1,500

Nearest Wakeel Agent LocationFAQs