Wakeel – Agency Banking

Agency Banking is the provision of financial services to the customers by a third party (agent) on behalf of a Bank. Mostly services like deposits, withdrawals, payments.

Wakeel Banking
With the New Bank of Khartoum Wakeel Banking service we can do cash Deposits and cash Withdrawals by just visiting any Wakeel agent Anytime, Anywhere.

How to do a ‘Cash Withdrawal’ form Wakeel:

  • Login to your BOK mobile Banking ‘mBOK’.
  • Select Fund Transfer from the menu.
  • Select “Cash Withdrawals”.
  • Select “From Account”.
  • Enter mobile number, Cash withdrawal amount, and confirm.
  • A system generated one- time password will be prompted on your mobile and sent on SMS.
  • Visit nearest Wakeel, request for a cash withdrawal and provide your password (OTP) and collect your cash.

How to do a ‘Cash Deposit’ from Wakeel:  

  • Visit nearest Wakeel and request for a cash deposit.
  • Provide your 16-Digit BOK Account Number and the money.
  • Once deposited you will receive an SMS alert with the deposited amount and the new balance.

Cash Deposit Limits

Slab Start Slab End Fee
50 500 Free
501 1,001 Free
1,001 2,001 Free
2,001 5,000 Free
5,001 10,000 Free
10,001 25,000 Free
25,001 50,000 Free

Cash Withdrawal limits

Slab Start Slab End Fee
50 500 Free
501 1,001 Free
1,001 2,001 Free
2,001 5,000 Free
5,001 10,000 Free
10,001 25,000 Free
25,001 50,000 Free

Nearest Wakeel Agent LocationFAQs